Privacy Policy

Macedo Business Solutions

This Privacy Policy explains how Macedo Business Solutions ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit this site or engage with our coaching services. By using this site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information:

Contact details: name, email address, and telephone number, when you submit an enquiry form, register for a call, or sign up to our mailing list.

Coaching form responses: information you provide in a pre-call coaching form, which is used to set the agenda for your one-to-one coaching call.

Usage data: information about how you interact with our site, collected automatically through cookies and tracking technologies (see Section 4).

We do not collect payment or billing information through this site. Payment for coaching programmes is handled separately through our billing process, and that process has its own applicable terms.

2. How We Collect Information

We collect personal information when you:

Submit an enquiry or contact form on this site

Complete a pre-call coaching form

Subscribe to our mailing list or blog

Browse this site, through cookies and tracking pixels described below

3. How We Use Your Information

We use your personal information to:

Respond to your enquiry and communicate with you about our coaching programmes

Deliver coaching services, including setting the agenda for your calls based on your coaching form responses

Send you a recap following your coaching call

Send reminders ahead of scheduled calls

Send newsletter or blog content, where you have subscribed or otherwise consented to receive it

Understand how visitors use our site, so we can improve it and measure the performance of our marketing

4. Cookies and Tracking Technologies

This site uses cookies and similar tracking technologies, including:

Google Analytics, to understand how visitors use the site

Meta Pixel, to measure the performance of our advertising and to build audiences for future advertising

These tools may collect information such as your IP address, browser type, pages visited, and actions taken on the site. You can manage or disable cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on, or manage Meta's use of your data through your Meta ad preferences.

5. Third-Party Service Providers

We use GoHighLevel as our customer relationship management and marketing automation platform. GoHighLevel processes personal information on our behalf, including contact details and enquiry data, in order to manage our funnels, communications, and client records. We do not sell your personal information to any third party.

6. Data Retention

We retain your personal information for as long as needed to provide our services to you, and as required to meet our legal, accounting, or reporting obligations. When your information is no longer needed for these purposes, we will take reasonable steps to delete or anonymise it.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

If you are located in Canada, our collection and use of your personal information is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access the personal information we hold about you and to request correction of any inaccuracies.

If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) applies to our processing of your personal information. You have the right to access, correct, or request deletion of your personal information, to object to or restrict our processing of it, and to withdraw consent at any time where we rely on consent as the basis for processing.

To exercise any of these rights, contact us using the details in Section 11.

9. International Data Transfers

As we work with clients across Canada, the United States, Europe, Asia, and Australia, your personal information may be processed or stored in a country other than the one in which you reside. Where this occurs, we take reasonable steps to ensure your information continues to receive an appropriate level of protection.

10. Children's Privacy

This site and our coaching services are intended for adults operating a business. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this site, and we encourage you to review it periodically.

12. Contact Us

If you have questions about this Privacy Policy, or wish to exercise any of your data protection rights, contact us at:

[email protected]

Last updated: September 10th, 2026